TEPfactor Terms and Conditions

TEPfactor 1 s.r.o., Petra Bezruče 1776, Kladno, 272 01, ID (IČO): 28388208, VAT ID (DIČ):
CZ28388208, File reference: C 138022/MSPH Municipal Court in Prague

Premises:

TEPfactor, Vodičkova 2141/30, Prague, 110 00

1. THE GAME

Game opening hours: 09:00 AM – 09:00 PM (individual opening hours by arrangement)

Game price – calculated according to the valid and confirmed order. An order is valid
from the moment it is confirmed by the client’s signature or company stamp, or
by written consent in electronic communication via email. In the case of
unused game time, the time is then calculated according to the pre-confirmed
order. The game is ended by logging out (checking out) the game team at the
reception. TEPfactor never ends game teams on its own at its discretion; it is
always necessary for the client to report the end of the game directly at the reception. Subsequent time
beyond the confirmed order is charged according to the valid TEPfactor price list
on a per-minute basis.

Pro forma invoices: space capacity is limited; to secure your event reservation,
the pro forma invoice must be paid by the due date. Without
a paid pro forma invoice, we cannot guarantee the date of your event.

TEPfactor is at your own risk.

2. CATERING

Food price – refreshment prices may change during the year based on changes in
supplier prices.

Own drinks – bringing your own alcoholic and non-alcoholic drinks is not permitted.

Own refreshments – bringing your own food is not permitted.

Catering – catering orders must be finalized at least 14 business
days before the event – later changes will not be taken into account.

Allergens – we will be happy to send you a list of all allergens after the order is confirmed.

Upon arrival, everyone receives a consumption chip at the reception, which they
use to track their own refreshments and drinks during the visit.

In the event that the consumption chips of all participants are not paid for,
TEPfactor reserves the right

to demand payment of the outstanding amount from the event organizer. Served food has
a limited expiration time.

Upon departure, everyone is obliged to return the consumption chip to the reception and pay
for their consumption.

The company/agency or event intermediary is responsible for their employees and clients
returning the chip upon departure and, if applicable, paying for their consumption. In
the event of any underpayment for consumption, everything will be invoiced retrospectively.

For hygienic reasons, uneaten food from buffet tables is removed 4 hours after
being served. By arrangement with the staff on-site, the catering can be
left longer, but the client assumes full responsibility for any resulting
health complications.

The buffet offer may change depending on suppliers.

3. OTHER

After the end of the event, we require the signing of documents for invoicing

Smoking and the use of open flames are strictly prohibited throughout the building
under a fine of 10,000 CZK.

Consumption of own drinks and refreshments is prohibited under a fine of 10,000 CZK.

Refundable key deposit – 100 CZK is collected for each locker used in
case of loss.

Lost and found: due to space capacity, we do not store
forgotten items.

Parents or a responsible person are responsible for children under 18 years of age.

The company/agency or event intermediary is responsible for their employees and clients
respecting the strict ban on smoking and the use of open flames throughout
the building under a fine of 10,000 CZK; they are also liable for any damage
caused by themselves or a participant in their group.

In case of property damage or violation of the ban, all damages
will be paid on-site in cash/by card or will be invoiced retrospectively.

These terms and conditions also apply to outdoor events, i.e., outside
the TEPfactor premises. They apply if TEPfactor organizes the event for the client at
a location other than the Chotilsko premises. The client agrees to the terms and
conditions, cancellation policy, and compliance with safety rules during
selected activities.

4. CANCELLATION – EVENT CANCELLATION – EVENT RESCHEDULING – CHANGES IN NUMBER OF PERSONS (including changes
regarding catering) – CONDITIONS

In case the full amount of the paid deposit is not used, we do not refund the money.

In case of event cancellation, change in the number of persons, or rescheduling of the event for any
reason, we do not refund the paid deposit. However, it is possible to use one of the
alternative options for utilizing the already paid pro forma invoice.

option to provide vouchers in the value of the paid deposit for the planned and confirmed
event

option to use other products/services in the value of the paid deposit for the already
confirmed event on the given dates

option to reschedule the event to another date with a validity of half a year from the planned event
on the original date

Details of cancellation conditions and fees for event cancellation, transfer of pro forma
invoice:

0-14 days before the event: 100% cancellation fee, 0% transferred to a new date, 100% additional payment for the
new date

15-30 days before the event: 75% cancellation fee, 25% transferred to a new date, 75% additional payment for the
new date

31-60 days before the event: 50% cancellation fee, 50% transferred to a new date, 50% additional payment for the
new date

61-90 days before the event: 25% cancellation fee, 75% transferred to a new date, 25% additional payment for the
new date

90+ days before the event: 0% cancellation fee, 100% transferred to a new date, 0% additional payment for the new
date

For the game, the number of hours according to the order is charged for each person ordered.

In case of delay in invoice payment, the penalty is 0.05% (20% p.a.) of the total
amount for each day.

To be admitted to the game, it is necessary to have a signed order from
TEPfactor 1. s.r.o.

WITHOUT A SIGNED ORDER AND A PAID PRO FORMA INVOICE, WE CANNOT GUARANTEE
THE DATE OF YOUR EVENT.

5. VAT RATES

The basic VAT rate for the game is 12%, catering 12%, drinks 21%, space rental
21%, others 21%.

According to §101c of Act No. 235/2004 Coll., on VAT as amended, valid from
January 1, 2016, a tax document “invoice” will be issued ACCORDING TO THE ABOVE
BILLING DETAILS on the bindingly confirmed order, which will be unchangeable!
TEPfactor reserves the right to make changes to this order form.